Payless Car Rental

Условия прокату Payless

Additional Driver
After Hours / Meet Late Arrival
Age Requirements
Collision Damage Waiver/Responsibility for Vehicle Damage
Debit Card
One-Way Rentals
Fuel Policies/Refueling Charges
Geographical Restrictions / Mileage Limitations
Grace Period
Reservation Hold Policy (formally known as ‘Hold Policy’)
No Smoking
Parking / Traffic Violations
Payment Information
Phone and e-mail
Prohibited Use of the Car & Voiding of Optional Services.
Requirements and Restrictions
Roadside Assistance Program
Optional Equipment and Services
Taxes and Fees
Drivers License

Additional Driver

The additional authorized drivers must meet the minimum age requirements and present a valid driver’s license valid for 2 years. All location policies that apply to the renter will also apply for each extra driver.

Additional Driver fee is 10€ day.

After Hours / Meet Late Arrival

40€ late hours service fee applies 05:30PM – 08:30AM per pick-up/drop-off. The fee will appear in total pricing on the reservation. In case of late hours service is required, customers have to grant credit card and flight information. After hours returns permitted in most instances, please contact Payless Latvia directly for details.

Age Requirements

Renter must be 21 years of age with a valid driver’s license and a major credit card in his/her own name. Minimum renting age for subsequent car groups is applied: A, B, C and F – age of 21, D, I, E, N and O - age of 23, H, J, L, G, K and P – minimum age of 25. Young driver surcharge 15€ per day per driver applies to main driver and additional drivers under age described above. It is also applicable to renters, whose do not have 2 Years driving experience. Underage surcharge will not appear in total pricing on the reservation.

Collision Damage Waiver/Responsibility for Vehicle Damage

Standard Collision Damage Waiver (CDW) and Theft Protection (TP) coverages are included in your quotation. This means that for each full or partial day that the car rented to you, and the car operated in accordance with rental agreement, we assume all loss or damage to the car. Except, if permitted by law, for lost, damaged or stolen keys or remote entry devices, towing or tire service unless related to an accident, and except for your amount of excess, specified on the rental document.

Your amount of excess varies from 85 EUR - 1190 EUR or 10 % of car value per case by car group. Please see the table below:

Car size Make Model Excess Medium CDW and TP cover per day Super CDW and TP cover per day
A Mini Toyota Aygo €850 14.00€ 23.00€
B Economy Toyota Yaris €850 14.00€ 23.00€
C Compact VW Golf €850 14.00€ 23.00€
D Compact Automatic Toyota Corolla €850 14.00€ 23.00€
E Intermediate Volkswagen Passat €850 14.00€ 23.00€
F Compact Station Wagon Toyota Auris €850 14.00€ 23.00€
G Minibus 8+1 seat VW Transporter Minibus €1,190 18.00€ 35.00€
H 4 x4 drive Toyota Rav4 €850 18.00€ 35.00€
I Intermediate Station Wagon Volkswagen Passat €850 14.00€ 23.00€
J 4 x4 drive automatic Volkswagen Touareg €1,190 25.00€ 50.00€
K Minivan 6+1 seat Nissan NV200 €850 18.00€ 35.00€
L Premium Automatic Audi A6 €1,190 25.00€ 50.00€
O Commercial Van Mercedes Benz Sprinter €850 18.00€ 35.00€
P Luxury Automatic BMW 7 Series €1,190 25.00€ 50.00€

Note: If you do not accept CDW & TP, Payless will reserve the full vehicle value plus rental charges on the renter’s credit card. If you require additional insurance coverage, you may purchase locally to reduce/remove the insurance excess. Pre-book it online or ask at the Payless rental desk when you collect your car.

Damage handling fee 40 € applied per each case of road accident and any damage on the rented vehicle.

Debit Card

Payless Latvia accepts debit cards only with credit card option.

One-Way Rentals

All car groups may be rented one-way and the fees quoted at the time of reservation. One-way fees are added additionally and are within Latvia - from Riga to Liepaja 85€. Outside of Latvia drop off fees: to Lithuania – 160€, to Estonia – 160€. Other one-way rentals information on quote. No entrance to Belarus, Ukraine, and Russia with Payless car allowed. Unauthorized one-way rentals will be subject to a surcharge. Please contact us payless@payless.lv or call +371 6720 7353.

Fuel Policies/Refueling Charges

All rental cars given with a full tank of fuel. In case of returning the vehicle with missing fuel, refueling is 3.00€ per liter. Prepaid fuel is optional at Payless counter with regular fuel station prices.

Geographical Restrictions / Mileage Limitations

Travel across Lithuania, Latvia and Estonia is on automatic confirmation. Cross border travel will be covered by breakdown insurance for 10€ per day you may purchase locally at Payless Latvia counter. Cross border rentals outside of Baltic States (Estonia, Latvia, and Lithuania) only on request.

Renters, who wish to leave Baltic States, please inform us during your reservation process or at counter, payless@payless.lv or call +371 6720 7353. In case of leaving Baltic States without informing Payless Latvia, the rental will be charged based on the local rate at the time of leaving our service area of Baltics. Additional kilometer charge – 0.20 € per every kilometer. In case of breakdown outside of the Baltic States, the renter should contact Payless Latvia technical service +371 2922 3434 as soon as possible. Renter is obligated to bring the vehicle on his/her own costs to the nearest Payless Baltic service station, which is informed by the technical service.

All Payless rates include capped mileage – 125 km per day. Additional mileage charge – 0.14 € per every kilometer or you can choose unlimited kilometers option while booking online or at the Payless counter.

Grace Periods

Rental is based on a 24-hour period. The customer receives a 29-minute grace period. If he/she keeps the vehicle after this time, an hourly rate will apply from minute one.

Reservation Hold Policy (formally known as ‘Hold Policy’)

It is the policy of Payless to have the confirmed vehicle available during normal business hours (08:15 – 18:15) for the calendar day of the scheduled arrival.

No Smoking

Payless has initiated an enhanced inspection process to help ensure a pleasant rental experience for all. Each vehicle will be confirmed “smoke-free” when it is provided to a customer. Upon its return, it will be inspected. If it is determined that the vehicle must be cleaned of smoke odor and residue, the renter will be assessed a fee of up to 250€.

Parking / Traffic Violations

You are responsible for paying all parking and traffic violations incurred while using the vehicle. If you incur a violation during the rental, Payless will process and bill you for fines associated with the violations. In addition to any violation fees you will also be charged a service charge, payable to the third party of 30€ per violation. These items will be billed directly to the Credit Card you used for the rental transaction. Charges will appear as a separate line item on your credit card or bank statement. Additionally we will charge 30€ if you leaving the vehicle in Riga Airport general parking area (while returning the car to Payless stations please park it in Payless parking lot, but not in public parking lots or restricted areas). In case of parking in restricted area, the penalties applies. 60€ lost Riga Airport parking receipt.

Payment Information

The estimated amount of the rental plus a security deposit be authorized against your credit card at the time of rental. Business Credit Cards must also display the renter’s name. Unused authorizations will be released upon return of the vehicle. The following are accepted forms of payment:

  • Visa
  • MasterCard
  • American Express
  • Debit cards only with credit card option

Phone and e-mail

Payless Latvia main phone number +371 6720 7353, breakdown 24/7 line +371 2922 3434. If you have any questions please always, contact us payless@payless.lv.

Prohibited Use of the Car & Voiding of Optional Services.

Certain uses of the car and other things you or a driver may do, or fail to do, will violate car rental agreement. A violation of this paragraph, which includes use of the car by an unauthorized driver, will automatically terminate your rental, is an exclusion to and voids all liability protection and any optional services that you have accepted, including additional insurances, roadside assistance program and collision damage waiver or partial collision damage waiver. It also makes you liable to us for all the penalties, fines, forfeitures, liens, recovery and storage costs, including all related legal expenses, fees and costs. It is a violation of this paragraph if:

  • 1. You use or permit the car to be used:
    • a) By anyone other than an authorized driver.
    • b) To carry passengers or properties for hire.
    • c) To tow or push anything.
    • d) To be operated in a test, race or contest or on unpaved roads.
    • e) While the driver is under the influence of alcohol or a controlled substance.
    • f) For conduct that could properly be charged as a felony or misdemeanor, including the transportation of a controlled substance or contraband.
    • g) Recklessly or while overloaded.
  • 2. You or an additional driver, authorized or not:
    • a) Fail to promptly report any damage to or loss of the car when it occurs or when you learn of it and provide us with a written accident/incident report or fail to cooperate fully with our investigation.
    • b) Obtained the car through fraud or misrepresentation.
    • c) Leave the car and fail to remove the keys or close and lock all doors, close all windows and the trunk and the car is stolen or vandalized.
    • d) Intentionally or with willful disregard cause or allow damage to the car.
    • e) Return the car after hours and the car is damaged, stolen or vandalized.
  • 3. Driving or operating Payless car while using a hand-held wireless communication device or other device that is capable of receiving or transmitting telephonic communications, electronic data, mail or text messages shall be deemed a breach of this contract.

Requirements and Restrictions

All drivers must meet the renting locationr’s minimum age requirements, have a valid driverr’s license , clean driving record for 1 year, and present a major credit card in his/her own name at the time of rental. See also keywords for Age, Payment Information, Insurance, Local Renter and Geographical Restrictions.

Roadside Assistance Program

Roadside Safety Net (RSN) product will waive roadside assistance costs up to 150€ per incident (emergency road service towing, winching, jump-start, flat tire change, lockout service, emergency fuel delivery). You may purchase RSN at Payless Counter only for 4€ per day.

Optional Equipment and Services

  • GPS Navigation (Garmin) 10€ per day
  • Tablet / Wi-Fi 10€ per day
  • Child Safety Seat 10 € per day, Child Booster Seat 10€ per day
  • Diesel guaranteed 20€ per day
  • Delivery, collection within city limits 30€ per case

Taxes and Fees

  • 21% VAT included in quotation
  • 40€ late hours service fee applies to all rentals between 05.30 PM - 08.30 AM
  • 40€ per case for non-agreed return date and location + rental days charges
  • 700€ for missing car keys or documents. When you return the vehicle please do not forget to give us back vehicle documents or keys, otherwise you will be charged missing fee for lost documents or keys.
  • 250€ charged for stolen, lost or damaged GPS or Tablet

Drivers License

International driver’s license required for licenses in non-Latin alphabet and for countries that have not joined the convention on road traffic at Vienna on 8th of November 1968.